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Premises where the equipment is somebody else’s and the complaint is yours
Most small commercial HVAC arguments in this county are really arguments about a lease. We work from measurements and written records, which is the only thing that settles them.
Small commercial, mostly rooftop and split
Offices and professional suites
Two to twenty rooms, usually a rooftop packaged unit or two, often with a zoning system that somebody reconfigured years ago and nobody documented. Service schedules, filter programmes and a written record per unit.
Treatment and consulting rooms
Dental, medical, physiotherapy and similar. Rooms that must hold a temperature while somebody lies still in them, and where noise and draught at the chair matter as much as the average reading on the thermostat.
Studios and workshops
Yoga and fitness studios, salons, photography and recording spaces, light workshops. High and variable occupancy, or a process that makes heat, or both — sized for what actually happens in the room rather than for its floor area.
Restaurants and cafes
Where the kitchen exhaust and the dining room comfort are one problem, not two. We measure the make-up air. A dining room that cannot hold temperature at service very often has a building that is being pulled into a vacuum by its own hood.
Retail units
Plaza and strip units along the coast road and the inland corridors. Door-open trading, west-facing glass, and one packaged unit expected to cope with both.
Landlords and property managers
Portfolios of small units. Attend, diagnose, photograph, price, report — and nothing authorised without your written say-so. Annual condition surveys per unit so budgets are built on something.
Who pays for the rooftop unit
We are not lawyers and we do not read leases. What we do is produce the document that the lease argument needs: what the unit is, how old it is from its serial number, what condition each part of it is in, what has failed, why it failed, and what the repair and the replacement each cost.
For tenants
If you are being asked to pay for a unit that was at the end of its life when you took the space, a dated condition report with photographs is worth considerably more than a phone call. We will tell you plainly whether a failure looks like wear, like age, or like something that was never installed correctly.
For landlords
A survey per unit, with ages, conditions and a realistic replacement horizon, turns a portfolio of surprises into a budget. It also means that when a tenant claims a unit is finished, you have last year’s readings to compare against.
What we will not do
We will not write that a unit is beyond repair because that outcome suits whoever is paying us. If it can be repaired, the report says so and prices it, and what you then do with that is your decision.
Out of hours
Where a schedule requires it, service is done outside trading hours by arrangement. Tell us your hours when you call and we will say plainly what we can and cannot fit.
A schedule with a named month, not a promise
Filters at an interval that suits the actual air in your unit rather than a default. Coils cleaned, drains cleared and proved, belts and contactors inspected, charge and combustion measured, and the readings entered against last year’s.
You get a single document per site listing every unit, where it is, what it serves, its age and its last readings. If you change contractor, that document goes with you.
